This program provides emotional support services and consultation to thousands of participants each year. The testimonials below are just a sample of the responses received from program users.



The assistance I have received has been wonderful. My Case Manager was extremely prompt and helpful and my EAP counselor is an excellent clinician that I look forward to seeing.

Employee, Large Hospital System


My Case Manager has been incredible to work with. She is all kinds of wonderful – helping with scheduling, promptness in replies, understanding my needs – and all with care and respect.

Employee, Large U.S. University


My Case Manager was extremely caring and helpful. She listened to my concerns and offered additional time to talk whenever I needed it. The counselor that I met with was great and it made a HUGE difference having gone. I’m very thankful that I didn’t have to go through the last month and half without this service.

Family Member, Large Manufacturer


The Case Manager who initiated the process really cared about me and what I was going through. She was concerned and showed compassion which made it easier for me to tell her about my problems.

Employee, Midsize Technology Company


I appreciated how quickly they were able to get me help, as well as how concerned they were for me. I received my resources right away.

Family Member, Small Health Care Company


Prompt, personal and responsive services. My Case Manager and my counselor were compassionate and caring.  My counselor was knowledgeable and provided practical advice. The program provided personal convenience – telephonic sessions were much better, more efficient and effective for me under the circumstances. No distractions and very convenient. I appreciate the support and how effective the services were for me. Highly recommend!

Employee, Large Home Health Care Provider


My Case Manager was very professional and caring throughout the whole experience. Her dedication to helping me find the best counselor went above and beyond and made this experience awesome!

Employee, Small Bank


I reached out to this program at a time when I was in a very dark place. The first person I spoke with on the phone really listened to me and made me feel good about myself for calling. The counselor that I met with helped me make some changes and understand that it’s OK to take some time for myself every once in a while so that I can be there for everyone else. Things aren’t perfect, but I feel hopeful for the first time in a long time that things can and will get better.  I’m very thankful that my company provides this service for us.

Family Member, Large Global Technology Company


The support I’ve received is helping me get through a tough time in my life.

Employee, Large School District


I contacted SupportLinc seeking counseling through my EAP. The Case Manager I spoke with on the phone was so kind and patient. She listened to my story and was truly empathetic. This really means a lot when someone just needs another person to listen and provide support.  I wanted to share this unsolicited feedback because I work in the public sector, and we often hear complaints – but we don’t often hear praise and positive feedback. I truly appreciate people like her who bring positivity to our world.

Employee, Small Municipality


Excellent Service! I like how you followed up with me again a month later to see if everything is going well. The Case Manager on the phone was very nice and helpful. You have excellent staff members!

Family Member, Large Energy Company


I really like my EAP counselor. She is so nice and supportive and has so many useful resources I can use. This has been a great help for me.

Employee, Large Automotive Company


Marriage counseling through the EAP has been very helpful to my husband and I. Being able to discuss our issues with a neutral person has made a big difference. The feedback our counselor has given to us has been very helpful and hopefully will save our marriage.

Employee, Midsize Municipality


This program has really helped my son have an avenue to talk to someone that can help with his anxiety. Thank you!

Family Member, Midsize Bank


I wanted to thank you guys for being there for me. Being able to get a therapist LITERALLY saved my life. Last year I was ready to end it.  However, I instead called your number and probably talked for 2 hours with a counselor on the phone who then helped me get set up with a local therapist. I cannot stop telling people how much your program helps and that there is no stigma with going to get help.  Thank you for providing that opportunity!

Employee, Large Retailer

Chat is available on business days from 8:00 a.m. to 8:00 p.m. CST. If you would like to speak with a counselor outside of these hours, please return to the home screen and press the call button. If you are experiencing a life-threatening emergency, please proceed to the nearest emergency room or call 911 immediately.